Our PRIVACY POLICY
This Privacy Policy describes how your personal information is collected, used, and shared when you visit, communicate with, or make a purchase from www.halloffinds.com (the “Site”).
This policy will explain how this website may affect your privacy, how we process, collect, manage and store your personal information. Additionally, it will explain the use of cookies or software, advertising or commercial sponsorship from third parties and the download of any documents, files or software made available to you on this website. Further explanations may be provided for specific pages or features of this website in order to help you understand how we, this website and its third parties interact with you and your computer / device in order to serve it to you. Our contact information is provided if you have any questions, as well as links to our third party services’ privacy policies.
TYPES OF INFORMATION WE COLLECT & WHY WE COLLECT THEM
DEVICE INFORMATION
When you visit the Site, we automatically collect certain information about your device, your web browser, IP address, time zone. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using cookies and Log Files
Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier. We use a combination of cookies for different purposes on our website.
Log files track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
We use the Device Information that we collect to help us screen for potential risk and fraud, and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
OTHER INFORMATION
CONTACT FORM INFORMATION
Users contacting us through this website are required to provide explicit consent to our recording and storage of any such personal details requested. Your personal information is kept private and stored securely until a time it is no longer required or has no use. The personal details we may collect through our website contact forms are:- Name, Email and Address
We use a third-party provider, to process and store our contact form submissions. All personal information submitted through our contact forms are also stored within our business domain.
We collect Contact Form Information to fulfill any requests or answer any queries received.
ORDER INFORMATION
When you make or attempt to make a purchase through the Site, we collect certain information. We refer to this information as “Order Information”, and may include:- Name, Email, Billing Address, Shipping Address, Payment Information (including credit / debit card numbers), Telephone Number.
We use the collected Order Information to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to communicate with you and provide you with information or advertising relating to our products or services (if opted in)
EMAIL MARKETING INFORMATION
We operate an email mailing list program, used to inform subscribers about products, services and/or news we supply/publish. As part of this registration process a subscriber’s personal details are collected, processed, managed and stored. We do not rent or trade email lists with other organisations and businesses. The personal details we collect are just your name and email
Subscribers can unsubscribe at any time by clicking the unsubscribe link at the bottom of our newsletter emails.
SHARING YOUR PERSONAL INFORMATION
When we talk about “Personal Information” in the following sections, we are referring to Device Information, Contact Form Information, Order Information and Email Marketing Information.
We will never sell your personal data. We will not share your personal data with any third parties without your prior consent (which you are free to withhold) except where we are required to do so by law or as set out in this privacy policy.
We may pass your personal data to third parties who are service providers, agents or subcontractors to us, such as courier and parcel delivery services for the purposes of completing tasks and providing services to you on our behalf (e.g. to send you newsletter mailings). We do this for the purpose of our legitimate interests in operating our business and for performing our contract with you. However, we disclose only the personal data that is necessary for the third party to deliver the service. It is possible that third parties may themselves engage others (sub-processors) to process your data. Where this is the case third parties will be required to have contractual arrangements with their sub-processor(s) that ensure your information is kept secure and not used for their own purposes.
We share your Personal Information with third parties to help us use your Personal Information, as described above.
We also use Google Analytics to help us understand how our customers use the Site — you can read more about how Google uses your Personal Information here.
HOW LONG DO WE KEEP YOUR PERSONAL INFORMATION?
ORDER INFORMATION
When you place an order through us, we will retain your Order Information for our records until you ask us to delete this information.
CONTACT FORM INFORMATION
When you submit a Contact Form submission, your Contact Information is retained within our records until you ask us to delete this information. This information may also be retained by our third-party service provider
EMAIL MARKETING INFORMATION
When you subscribe to our Newsletter, your Email Marketing Information is retained for our records until you ask us to delete this information.
When you unsubscribe from our Newsletter, your Information is retained periodically until we delete it, or until you ask us to delete this information.
HOW DO WE PROTECT YOUR PERSONAL INFORMATION?
We will not transfer your personal data outside the EU without your consent, under the circumstances as specified in this privacy policy.
We have implemented generally accepted standards of technology and operational security in order to protect personal data from loss, misuse, or unauthorised alteration or destruction.
Please note however that where you are transmitting information to us over the internet this can never be guaranteed to be 100% secure.
For any payments which we take from you online, we will use a recognised online secure payment system.
We will notify you promptly in the event of any breach of your personal data which might expose you to serious risk.
All correspondence, letters, requests and any paperwork containing personal data sent to the premises are shredded on site.
DOWNLOADS & MEDIA FILES
Any downloadable documents, files or media made available on this website are provided to users at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available users are advised to verify their authenticity using third party anti virus software or similar applications.
We accept no responsibility for third party downloads and downloads provided by external third party websites and advise users to verify their authenticity using third party anti virus software or similar applications.
EXTERNAL WEBSITE LINKS
Although we only look to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites.
We cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should therefore note they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.
SOCIAL MEDIA POLICY & USAGE
There may be instances where our website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms. You use social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed or page. You can find further information about some social media privacy and usage policies in the resources section below.
YOUR RIGHTS
Under the GDPR, if you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that it is possible your information will be transferred outside of Europe, including to Canada and the United States.
CHANGES
We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@halloffinds.com